Tennis courts and a playground

General Terms and Conditions for Tennis Court Operators of Stará střelnice s.r.o., registered office Sady Čs.legií 770, Hranice 753 01, Czech Republic, Company ID: 04907540, VAT ID: 04907540

1. Introductory Provisions

1.1 These General Terms and Conditions (hereinafter referred to as “GTC”) govern the rights and obligations between the operator of the sports complex “Tennis Club Stará střelnice” (hereinafter referred to as the “Operator”), which is Stará střelnice s.r.o., with its registered office at Sady Čs.legií 770, Hranice 753 01, Czech Republic, Company ID: 04907540, VAT ID: 04907540, registered in the Commercial Register maintained by the Regional Court in Ostrava, Section C, Insert 65571, and customers (hereinafter referred to as the “Customer”).

1.2 The GTC form an integral part of every contract concluded between the Operator and the Customer concerning the use of tennis courts or other services provided by the Operator.

2. Reservations and Payments

2.1 Reservations of tennis courts can be made via the online reservation system on the Operator’s website.

2.2 The price for court rental and other services is determined by the current price list published on the Operator’s website. The Operator reserves the right to change prices at any time.

2.3 Payment for court reservations is due in advance at the time of booking. Payment can be made online by credit card.

2.4 The Customer is obliged to pay the full price of the reservation even if the reserved time is not used, unless the reservation is canceled in accordance with these GTC.

3. Reservation Cancellation

3.1 The Customer may cancel a court reservation no later than 24 hours before the start of the reserved time without a right to a refund.

3.2 If the Customer cancels the reservation less than 24 hours before the reserved time, the Operator reserves the right to charge a cancellation fee of 100% of the reservation price.

3.3 If the Operator is unable to provide the reserved court due to a technical failure or other reasons beyond its control, the Customer will be offered an alternative date or a full refund of the paid reservation amount.

4. Rules of Conduct on the Court

4.1 The Customer is obliged to observe proper conduct and ensure the safety of themselves and other court users.

4.2 Smoking, consumption of alcohol, and other intoxicating substances are prohibited on the courts.

4.3 The Customer is required to use appropriate sports footwear and clothing. Any damage to court equipment caused by inappropriate behavior or negligence will be charged to the Customer for compensation.

4.4 The Customer acknowledges that entry into the premises and use of services is at their own risk. The Operator is not liable for any injury or damage caused during the use of the courts.

5. Personal Data Protection

5.1 The Operator collects and processes Customers’ personal data in accordance with applicable data protection laws, especially Regulation (EU) 2016/679 (GDPR).

5.2 Personal data will be processed solely for the purposes of contract fulfillment, accounting, and the Operator’s marketing activities. The Customer has the right to request access to, correction, or deletion of their personal data at any time.

6. Final Provisions

6.1 These GTC are valid and effective from 1 May 2025 and replace any previous terms and conditions of the Operator.

6.2 The Operator reserves the right to change or supplement these GTC at any time. Changes will be announced on the Operator’s website and will become effective on the date of publication.

6.3 Relations between the Operator and the Customer not governed by these GTC are subject to the relevant provisions of the Civil Code.